Dhaka Metro
Live message support is available from 9 AM to 11 PM
- Channel: In-app Chat
- Language: Bengali
- Quick Help: account, login, payment
Users have rated it this way
That many reviews have been
Active users still online
System uptime stays fairly steady
What happens if you message after 10 PM? Most replies come before dawn; there is no time difference in Bangladesh, so Dhaka, Narayanganj, and Sylhet users get help in the same queue.
Live message support is available from 9 AM to 11 PM
Evening notifications: the team replies quickly.
The support page stays light even on low
Night-shift users also dislike long waits
There are different paths for different questions: some just search fb999 Contact, some want quick replies from the fb999 Support team, while others complete tasks by checking the FAQ.
| Feature | Basic | Plus | Premium |
|---|---|---|---|
| Live Chat | |||
| FAQ Access | |||
| Priority Ticket | |||
| Account Verification |
General questions answered in 3 steps; open the fb999 App and view notifications to proceed.
Login, Payment, and Account are on separate lines, so you don't waste time with the wrong team.
For those active after Dhaka time, the night FAQ is very helpful.
Even when the clock strikes 12, pages don't close; many open the fb999 Help Center first, then send a short message in the in-app chat.
If any issue is submitted, attach a screenshot; login error, account verification, or payment status — write them in one line so the support team can quickly understand.
Most questions are resolved on mobile; easy to read on small screens, so it works on slow networks.
If a user wants an answer now, the path should be short, so contact information is organized separately, and it's easy to go with the fb999 Support team.
The fastest way is to open the fb999 App and type your question to get an answer in the same place.
FAQ, guide and troubleshooting together first-time users start here
For detailed issues the ticket is good; it keeps earlier chats.
Open your account by visiting fb999 login page
Describe the issue briefly; a 2-line message suffices.
Chat, ticket or FAQ whichever is easiest shown first.
Most of the day the chat stays open; at night FAQ and tickets help.
All information is in site's Help Center; visible in the app when logged in.
Yes, both guide and messages are in Bengali; Dhaka users find it easy.
If registered, contact fb999 Support faster; then the help center, payment note, and account history are all in one central place.
RegisterIf fb999 Support is needed, first view this page.